Contact us
Questions about your plan, your account, or how Estateur works? We're here to help.
Email support
Questions about your documents, the intake process, signing instructions, or how to access your account.
contact@estateur.comWe aim to respond within 1 business day.
Phone support
Available Monday–Friday, 9 am–5 pm CT. For billing questions, account issues, and urgent concerns.
312-313-8514Leave a voicemail and we'll return your call promptly.
Legal questions about your documents
Estateur is a self-help document preparation service, not a law firm. We can explain how the platform works and what your documents contain, but we cannot provide legal advice or answer questions about how the law applies to your specific situation.
If you have specific legal questions about estate planning, including questions about your particular family circumstances, asset types, or tax implications, we encourage you to consult a licensed estate planning attorney in your state.
Frequently asked questions
I paid but can't access my documents. What should I do?
Email us at contact@estateur.com with your account email. We'll verify your purchase and restore access within 1 business day.
I need to delete my account and all my data.
You can delete your account directly from your Account page, or email us at contact@estateur.com with the subject line "Account deletion request." We will complete deletion within 30 days per our Privacy Policy.
I found a mistake in my generated documents.
Email us at contact@estateur.com with your account email and a description of the issue. We take document accuracy seriously and will investigate promptly.
I want to cancel my annual membership.
You can cancel from your Account page, or email contact@estateur.com with the subject line "Cancel membership." We will cancel before your next renewal date.