Effective date: September 14, 2026 · Version 2026-09-14

Consumer Terms of Service

These Terms govern your use of Estateur's consumer estate-planning software and your purchase of documents. By creating an account, checking the agreement box at checkout, or using the Service, you agree to these Terms and the Privacy Policy.

1. What Estateur provides

Estateur is a self-help document-preparation service. It uses the information you provide to prepare estate-planning documents and state-specific signing instructions. Estateur is not a law firm, does not provide legal, tax, or financial advice, and does not create an attorney-client relationship. An attorney is not included unless you separately choose and purchase an attorney service that is expressly offered.

Optional attorney plan review. If offered for your completed plan, you may separately purchase a meeting with an independent attorney licensed in your state. The price, meeting duration, and included scope are shown before payment. Estateur provides the technology, payment, and matching service; it does not employ or control the attorney's professional judgment and is not a party to the attorney-client relationship. The attorney completes their own conflicts check and engagement process before providing legal advice. Attorney availability varies by state, and additional legal work is not included unless you and the attorney separately agree to it.

The legal content used for supported consumer documents is Attorney crafted & attorney verified. Automated checks still depend on complete, accurate answers from you. Estateur may refuse to generate or release a document when required information is missing or a required quality check does not pass.

2. Your responsibilities

You must be at least 18 and legally able to enter a contract. You agree to provide accurate, complete information; review names, choices, and property descriptions before signing; follow the state-specific execution instructions; and seek independent legal advice when your circumstances require it. Do not use another person's information without permission or use the Service for an unlawful purpose.

3. Purchases, delivery, and refunds

Prices and the documents included in your order are shown before payment. Payments are processed by Stripe; Estateur does not store full card numbers. Applicable taxes may be added at checkout. Digital documents are delivered through your account after the intake and required checks are complete.

Because generation begins from your personal answers, purchases are refundable before document generation begins. After generation begins, purchases are non-refundable except where required by law or when Estateur cannot deliver the purchased document. Contact contact@estateur.com about a billing or delivery problem.

The attorney-review fee covers only the meeting duration and scope shown at checkout. If Estateur cannot provide the purchased review service, the review charge will be refunded. Any expanded representation, document revision, filing, or other legal service requires a separate agreement directly between you and the independent attorney.

Estateur Care is optional and is offered only where the checkout or account page says it is available. The current consumer checkout does not begin an automatically renewing membership. Any future recurring purchase will disclose its price, renewal timing, and cancellation method before you authorize it.

4. Accounts and acceptable use

Keep your sign-in credentials confidential and tell us promptly about suspected unauthorized access. You may download and use documents prepared for you. You may not interfere with the Service, bypass access controls, scrape or systematically copy its content, reverse-engineer its protected software or drafting logic, or use it to build a competing service.

5. Important limitations

Estate planning can involve issues software should not decide for you, including contested capacity, undue influence, active family disputes, complex tax planning, special-needs benefits, non-U.S. property or citizenship, and business succession. The Service may recommend that you consult a licensed attorney and may decline to generate a document.

To the fullest extent permitted by law, the Service is provided as available and without implied warranties. Estateur is not responsible for harm caused by inaccurate or incomplete information you provide, changes you make outside the Service, or failure to execute or fund documents as instructed. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

6. Changes, suspension, and governing law

We may update the Service or these Terms and will provide notice of material changes. We may suspend access for fraud, misuse, nonpayment, or a security threat. These Terms are governed by Illinois law, without limiting any mandatory consumer protection that applies where you live.

7. Contact

Estateur, 1 E. Erie St., Ste. 525, Chicago, IL 60611. Email: contact@estateur.com

Estateur is a software platform, not a law firm, and does not provide legal advice. Use of the Service does not create an attorney-client relationship.